• Previous experience with supporting web applications (.NET preferred) — An advantage
• Previous experience at tier 3 support — An advantage
• Understanding and knowledge of Security (SIEM/DDOS...)
• Experience with Windows/Linux servers
• Understanding of basic network concepts
• Experience with monitoring tools (New Relic/SCOM/Splunk) — An advantage
• Experience with Scripting PowerShell/Python — An advantage
• Intermediate English (verbal and written)
• Ability to work in 24*7 shifts including weekends and holidays (3 shifts of 8 hours).