Hello there. We are «Boosta» — a young Ukrainian team currently looking for Customer Support Representative to join us in our Lviv Office.
It does not matter for us if you are only looking for a first job or you already have experience — if you are ready to do your best to succeed and explore new, Boosta is ready to give you all the means for that.
We cherish genuine, self-sufficient people, who are ready to move past their limits and are capable of taking care of their new responsibilities.
In return we offer:
Seems like a great company to start your career and develop as a professional, isn’t it? Wait till we describe your work-flow — this will wipe out all the doubt about applying ;)
So, what are the basic tasks of the Customer Support Representative?
Other tasks include:
What will your day look like?
This depends on the shift you would like to take.
We offer morning shift (7:00 — 15:00) that starts with double espresso and ends with americano,day shift (15:00 — 22:00) that starts with a latte and ends with a big cup of tea and night shift (22:00 — 07:00) that starts with espresso and ends up 2 or 3 more of those.
In between, there is a busy shift full of communication — hundreds of customers are using our website each day, so you will definitely have some fun time chatting with them as well as few challenging (but instructive) cases, that would involve all your skills of a good listener and decision maker. Each successful resolution may be rewarded with a snack, but will definitely be rewarded with your supervisor attention and your team respect.
What are we looking for?
How do we interact with suitable candidates:
Stage 1: A phone call from a recruiter (up to 15 minutes)
Stage 2: The interview with TL and HRBP (30 min)
Stage 3: Written test-task, in the office immediately after the interview (30 min)
Stage 4: Offer!
What makes us spесial:
By joining us, you’ll learn a new and marketable profession. In the shortest time frame, you’ll be able to earn a salary way above the industry standard on the Ukrainian IT sector.We cherish genuine, self-sufficient people, who are ready to move past their limits and are capable of taking care of their new responsibilities.
If those are the words that describe you, contact us right now! :)