— Bachelor in Business, IT or similar
— Excellent English language skills, written and spoken
• Scope of Projects:
— Runs up to two projects as BA. Acting as trusted partner for the team and actively supports the Product owner/acts like proxy product owner
— Partners with the project management of the project on the customer side (PO, PM)
• Critical Thinking & Analytical Skills:
— Understands nuanced information and identifies underlying causes and effects
— Demonstrates the ability to make deeper connections between concepts and ideas
— Leads/mentors their peers and provides context for data/information on a limited basis
— Able to understand client requirements, translate them into lower level functional pieces and carry out gap analyses with regards to the Backbase product and guide the customer towards a product first approach
— Is able to use tools and methods: user journey mapping, vision setup
— Is able to find information and provide an achievable solution with limited level of information.
— Is able to identify a problem/improvement to be pick up, drafting a plan to tackle it and execute it.
-Has participated to an intake/inception/project phase with a project team.
— Is able to learn from its previous experience and help the team grow by providing feedback on processes/deliverable.
— Able to set up processes.
• Technical Writing:
— Can write and organize user stories and epics with correct formatting
— Creates documents that can be presented to clients without guidance
— Demonstrates the ability to work with others on creating user stories and epics and teach proper formatting of both
• Use of Tools & Methods:
— Advanced knowledge of standard software tools related to daily position responsibilities
— Works unsupervised on tasks and rarely asks questions regarding more complex functions
— Functional command of Agile philosophy and related frameworks like Scrum or — Kanban, and is a leader within the development team
• Problem Solving:
— Recognizes problems and is able to apply workable solutions at a project level
— Requires limited guidance to determine the best course of action
— Works with the client to troubleshoot issues on a consistent basis
— Shows some understanding of organizational issues
— Demonstrates the consistent ability to put problems at both the project and organizational level into the context of the broader perspective