IT Operations Manager


operations manager responsibility support infrastructure reporting english scrum project sla
Английский: eng: Intermediate
Location: Kyiv | April 01, 2021

Infopulse is looking for an IT Operations Manager to join our team of experts.

Areas of Responsibility

  • Support of variety of IT services on L2 level of support (infrastructure level)
  • Manage the team of support engineers
  • Involve in processes and projects developing


  • Operations management
  • Infrastructure services knowledge
  • Microsoft technologies stack
  • Good communications skills
  • Reporting
  • Team management
  • English language level – pre-intermediate and higher

Will be an advantage

  • Management 3.0 and SCRUM practices knowledge
  • Project management experience
  • Similar experience in IT operations, support, administration with SLA/KPI objectives
  • Technical skills background
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