SPOKEN ENGLISH IS REQUIRED The number one goal of everyone in our team is to make our Clients exceptionally happy. Our IT Support Technician role plays a pivotal role in making sure that happens.
The IT Support Technician role handles escalated support requests for the Service Delivery Team. They are assigned the support requests from our Triage service.
When help is needed, the technicians can turn to other members of the team for guidance and support. We also require the successful candidate to take part with our on-call rota scheme where needed
RESPONSIBILITIES & TASKS
SKILLS AND ATTRIBUTES